EMR MITIGATION SPECIALISTS
SERVICES FOR HIRE
PROMOTED BY MARK MUELLER
Striving for service excellence I am a fan of Jan Carslson's "Moments of Truth" thinking and ideology (Mr. Carlson was President of SAS airlines). As I was cited in the American Society For Quality Controls's issue on Customer Service: One way to measure the quality of a Guest's service experience is in the number of times he or she smiles from the heart.
Within this section of the website I'll be networking you to trusted service providers. With the risk not being able to recapture "moments of truth" it is important that we share our knowledge and celebrate those who deliver what they say they will deliver.
THIS SECTION WILL BE DEVELOPED SHORTLY