CV / RESUME For MARK MUELLER, B.B.M.

Employment History

Self Employed

Provided business and marketing consulting and website design to CBR Products and other small businesses
Assisted in the marketing & distribution of nontoxic building products and natural soap and skin care products
Conducted environmental research for Families serving as their personal assistant when needed

 

Nov 2007 to present

Concierge / Security

Aug 2010 to April 2011

The Forest Hill Group, Toronto, ON

Weekend night shift at the Regency Yorkville Condominiums

Jan 2002 to Oct 2007

Sales Representative

Curved Space, Toronto, ON

Serving the Child Care Industry of the Greater Toronto Area as this freeform furniture manufacturer’s representative I developed this market which included organizations which serve people with special needs

Mar 2001 to Dec 2001

Sales / Account Manager

Endurapak Inc., Winnipeg, MB

Ontario Representative for this FIBCs (Bulk Bag) and Lumber Covering manufacturer: Responsible for maintaining and developing sales activities serving the mining and lumber industries

Sales / Account Manager

Aug 1994 to Feb 2001

Superior Glove Works Limited, Acton, ON

Managed this Industrial Work Glove and Safety Apparel Manufacturer and Distributor’s Sales Territory which was bordered by Yonge Street in Toronto west to Oakville and Hwy. 25 and Lake Ontario to Georgian Bay.  Responsibilities included serving such notable accounts as Ford, Honda, Magna, and Praxair

Market Researcher

(S.A.Y.E.S. (YMCA), Scarborough, ON

May 1994 to July 1994

Authored a 100 page primary research report: “Being the Best that You Can Be:  A Job Search Guide for the Nineties”. This included conducting interviews with professionals to address future human resource needs in their respective industries

In-House Security Officer

 Feb 1989 to Apr 1994

Atrium On The Bay, Toronto, ON

Initially as a full time employee I shared in the responsibilities of performing mall, parking and tower patrols and of manning the Central Communications facility. Part-time while attending University and full-time after graduating. Strong performance demonstrated for the Visitor and Tenant Public Relations

Guest Services Representative

Royal York Hotel / CP Hotels, Toronto, ON

 Sept 1984 to Jan 1989

My passion to serve on the front-line originates with the Royal York Hotel in Toronto.  First as an Elevator Operator, then as a Bellman and finally as a Lobby Host.  Served as a Team Captain in the “Friends In The Right Places” program and was active in Charitable Events.  Recipient of numerous Performance Awards.

Education and Certification

University of Toronto, Toronto, ON

(On-line Program)

2007

Certificate of Completion:  The Special Needs Opportunity Windows Project

LCBO Product Knowledge Toronto, ON

(Correspondence Course)

Completed LEVEL I, II, and III o, )

2007

Ryerson Polytechnic University Toronto, ON

(Focus on Marketing & Communications and Advanced French electives)

Bachelor of Business Management B.B.M)

Humber College Rexdale, ON

General Business Diploma

(Focus on Human Resources and Personnel Management)
Vollunteer of the Year:  The Safehaven Project for Community Living:  Toronto, ON 

2007

Certificate of Appreciation:  W. J. McCordic:  Toronto District School Board: Toronto, ON

2007

Letters from Customers (quality products and exceptional Customer Service) 

2002 to 2007

1998

Sombrero Award of Excellence:  Cisco Industrial Sales (Acklands Grainger) 
Letters from Tenants (exceptional Customer Service)

1987

Tourism Ambassador Certificate:  Federal Government of Canada
Key to Toronto Hospitality Award nomination:  City of Toronto

1987

Friend of the Month (+ five additional nominations):  Royal York Hotel

1989 to 1993

1984 to 1989

Six Suggestion Awards:  CP Hotels

1984 to 1989

To hire Mark Mueller Call: 416 769-7700

Letter of Reference available upon request.
Letter of Reference available upon request.
Letter of Reference available upon request.
Letter of Reference available upon request.
Letter of Reference available upon request.

1989 to 1993

1982 to 1984

Sales & Marketing Specialist

Skills And Qualifications

French and German: conversationally fluent with good reading and writing skills

Spanish: some comprehension & speaking

Excellent verbal + written communication skills


Proficient in Microsoft Office suite of applications, desktop  software  & HTML skills. 
Community Involvement  

Volunteer activities with organisations serving children with special needs:

The Safehaven Project for Community Living: Toronto, ON
W.J. McCordic Public School: Toronto, ON